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Review: Review


Product: HP-Scanjet 5590
Quality:
Value for Money:
Ease of Use:

Good: Nothing
Bad: Lot of things
Recommend: Not sure
Review By:
Name: Kathirvelu   
Member Level: Silver
Review Date: 05 Sep 2008
Points for Review: 5  (Rs: 2)

Read 1 reviews by Kathirvelu


HP-Scanjet 5590 Review


Sorry for the juvenile review title, but theres really no other way to put into words the frustration that I have experienced from trying to work with this stupid thing.

I have been looking for a reasonably priced duplex ADF scanner for some time now, I want to scan a file cabinet of documents and shred the originals. I thought this HP was it, it isnt. I spent several hours over a few days giving this guy a workout. I scanned stacks of bank statements (30-35 pages at a time) (8.5 x 11) and mortgage documents (8.5 x 14) both single sided and double sided. Several times the ADF jammed (roller slipped and eventually gave up) and I had to man handle the stuck page out, I could find no way to release its grasp of the paper.

These were not glossy pages, just typical bank statements. Other times one or two pages of a stack of 35 would scan in only a third of the page. It cannot scan duplex pages longer then 12 inches, I dont know why. Duplex scanning takes more then twice as long as simplex because it has only a single scanner and must flip the page (I think it does this flipping twice).

The software wasnt smart enough to handle scanning mix length pages, if I had a document (for example: mortgage papers) with a mix of letter and legal size pages I had to tell the software that all the pages were 14 inches long otherwise it truncated the legal size to 11 inches. It all boils down to a lack of trust for me. Before I go shredding originals of these documents I need to be able to trust that I have good electronic copies and this scanner/software didnt establish that trust.


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